At Xycle, your privacy matters to us. This notice explains what personal data we collect through our website, why we use it, and how you can exercise your rights.

What data do we collect?
When you use our website or services, we may collect:

• Contact details (e.g., name, email, phone) when you fill out a form or contact us
• Business details (e.g., company name, VAT number, billing details if relevant)
• Website usage data (e.g., IP address, browser type, cookies – see Cookies section)

We do not intentionally collect sensitive personal data via our website.

Sensitive and/or Special Personal Data We Process
Our website and services are not intended to collect personal information from visitors under the age of 16 without parental or guardian consent. However, we cannot verify the age of every visitor. We encourage parents to actively participate in their children’s online activities to help prevent the collection of personal data from minors without permission. If you believe that we have inadvertently collected personal information from a child without such consent, please contact us at info@xycle.com, and we will promptly delete the information.

Why do we use your data?
We use your personal data for:

• Responding to your questions or requests
• Providing our services and managing our business relationship
• Improving our website and services
• Sending you updates or offers (only with your consent)
• Complying with legal obligations

Legal bases
We process your data only when we have a legal ground under the GDPR, such as:

• Your consent (e.g., newsletter sign-up, cookie use)
• Contract performance (if you request a service)
• Legitimate interests (e.g., website security, service improvements)
• Legal obligations (e.g., record keeping)

Who do we share data with?
We only share data with trusted service providers (e.g., hosting, IT support) who process data on our behalf under strict agreements. We never sell your personal data.

Cookies and Similar Technologies on our Website
Our website uses cookies and similar technologies. Some are essential for the site to work; others (analytics, marketing) are optional and used only with your consent. You can manage your preferences via our cookie banner.

Functional and Technical Cookies
We use functional cookies to make sure the website operates correctly, such as remembering your preferences. These cookies do not require your consent.

Analytical Cookies
Xycle uses analytical cookies, including Google Analytics, to understand how visitors interact with our website. We have set this up in a privacy-conscious way: Google does not store your full IP address, does not share data with third parties, and does not combine this information with other Google services. Consent is not required for these cookies.

Tracking Cookies
Xycle uses tracking cookies to study visitor behavior and interests, for instance, to offer personalized content or advertising. These cookies may track activity across multiple websites and are placed by Xycle or third-party providers. Your consent is required for tracking cookies. You can adjust your preferences through the website’s cookie banner or disable cookies in your browser settings

How long do we keep your data?
We keep your data only as long as necessary for the purpose it was collected, or as required by Dutch law (for example, financial records for 7 years).

How We Protect Your Personal Data
At Xycle, safeguarding your personal information is a top priority. We implement appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and improper alteration of your data. If you suspect that your data is not adequately protected or notice any signs of misuse, please reach out to us at info@xycle.com.

Your rights
You have the right to:

• Access your data
• Correct or delete it
• Restrict or object to processing
• Withdraw your consent at any time
• Request data portability

To exercise these rights, contact us at HR@xyclegroup.com.
You also have the right to file a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

Contact us
If you have any questions about how we handle your personal data, please contact:

Xycle – Privacy Office
Address:            Aert van Nesstraat 45, 3012 CA Rotterdam
E-mail:              HR@xyclegroup.com

Updates
We may update this notice occasionally. If we make important changes, we will let you know on our website.